eFiling Frequently asked Questions  

• Tips and Tricks
• How does the Court know if I signed the document?
• Can any attorney access any case information?
• Does an efiling automatically serve the other parties on the case?
• What gets date and time stamped?

Tips and Tricks

• Make sure your email account accepts email from the court and does not treat these emails as spam and block them from reaching your account. As a precaution, please check the spam inbox for email from the court before choosing �delete all.�
• When an attorney leaves a law firm and a substitute counsel will take over the case, a Notice of Withdrawal should be filed prior to the attorney�s departure from the firmand and a Notice of Appearance of Counsel made for the new counsel.
• A secondary email address is available, which allows you to notify more than one person concerning the Courtesy Notifications. It is suggested that a support person within the firm use that secondary email feature to receive these notices while the attorney uses the primary email address.
• It is your responsibility to maintain the accuracy of your personal information, including an up-to-date email address. You can access your profile information by selecting My Profile > My User Profile from the menu.
• Be sure to change your password if you have shared that password with a co-worker and that co-worker has left the firm. You can change your password by selecting My Profile > Change My Password from the menu, then entering a new password.
• Follow the standard paper process to notify parties. The courtesy notifications are not a replacement for the paper notices.
• You will need a firm credit card or eCheck to pay the filing fee online.
• Please refer to the NCAOC rules and procedures for electronic signatures. An example is:
  /S/Attorney Name
  Bar Number
  Street Address
  City, State and Zip Code
  Phone Number
  Email Address
• Do not combine motions and proposed orders into one document. Motions are to be sent in PDF format while Proposed Orders are to be sent in a word processing format defined by the NCAOC. Microsoft Word 2003 is the recommended format at this time for Proposed Orders. Read the eFiling procedures for detailed information.
• Summons are to be sent in a word processing format defined by the NCAOC. Microsoft Word 2003 is the recommended format at this time for Summons. Watch for your courtesy notification for the Issuance of Summons. You need to print these and give them to the proper Sheriff department for service. Read the eFiling procedures for detailed information.
• The Court does not provide legal advice. Refer to the rules and the Court Rules and Procedures for efiling and remember that only the �how� has changed. The rules still apply.
• When filing an emergency motion, the attorney needs to contact the court or the court may not be aware of the motion until the following day.

How does the court know if I signed the document?  

Most courts using electronic filing are currently treating the use of an attorney’s unique system login and password along with /S/Attorney Name as a signature. Attorneys/parties should retain documents containing original signatures.

Can any attorney access any other case information?

Any user with an account that knows the case number, and county can view the case summary. Only counsel of record on the case may remotely view or access electronically filed documents.

Does an efiling automatically serve the other parties on the case?

What gets date and time stamped?